Refund, Cancellation, and Access Policy

Subscriptions expire at the end of the purchased subscription term unless renewed manually by the customer.

Nurturing Voices does not automatically renew subscriptions and does not automatically charge customers for a new subscription term.

To continue access after the subscription term ends, the customer must approve a renewal, request a new invoice, or otherwise complete the renewal process provided by Nurturing Voices.

If the subscription is not renewed, access may end on the expiration date.

Because subscriptions do not automatically renew, cancellation is not required to prevent future billing. However, customers who do not wish to continue access should simply choose not to renew.


If you experience technical issues, contact support@nurturingvoicesllc.com
. We will make reasonable efforts to restore access, provide alternative access, or correct the issue.

A refund may be considered only if:

The technical failure is verified
The issue prevents meaningful access
The issue cannot reasonably be corrected
The issue is not caused by the customer’s device, internet connection, firewall, browser, email system, staff error, or failure to follow access instructions


If a duplicate purchase is verified, we may issue a refund, credit, or invoice correction.

Physical products and USB drives are non-refundable once shipped, except as required by law or if the wrong item is sent.

Access may be suspended for nonpayment, unauthorized sharing, violation of license terms, misuse of materials, or suspected security concerns.