Privacy Policy
Nurturing Voices LLC
Effective Date: May 1, 2026
1. Introduction
Nurturing Voices LLC (“Nurturing Voices,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit nurturingvoicesllc.com, submit information through forms, request pricing, purchase products, access digital content, use our membership portal, interact with our emails, or communicate with us.
This Privacy Policy applies to our website, digital products, subscriptions, downloadable materials, training access, lead forms, email communications, and related services.
2. Contact Information
Nurturing Voices LLC
2233 Yale St., Suite 300
Houston, TX 77008
Email: support@nurturingvoicesllc.com
3. Information We Collect
We may collect the following categories of information:
A. Contact Information
Name
Email address
Phone number, if provided
Mailing address
Shipping address
Program or organization name
Job title
State, territory, or country
Number of children served
Number of employees
Interest in specific products or services
B. Billing and Purchase Information
Because institutional customers may pay by mailed check, we may collect invoice-related information, including:
Organization name
Billing contact
Billing address
Purchase details
Invoice number
Payment status
Check payment records
Subscription term
Renewal date
We do not intentionally collect payment card details if payment is made by check.
C. Account and Access Information
If you access a membership portal, training library, or digital platform, we or our service providers may collect:
Login information
Username
Access status
Products purchased
Subscription access level
Download history
Video access history
Training progress
Completion status
D. Training and Quiz Information
If quizzes or training completion materials are submitted, we may collect:
Quiz answers
Training completion status
Name of participant
Email address
Program name
Certificate-related information
Date of completion
Quiz answers may be emailed to Nurturing Voices for manual review.
E. Communications
We may collect information you submit through:
Contact forms
Homepage popup lead forms
Pricing request forms
Email communications
Customer support requests
Subscription inquiries
Technical support messages
F. Technical and Usage Information
We and our service providers may collect:
IP address
Browser type
Device information
Operating system
Pages visited
Links clicked
Referring website
Date and time of visit
Approximate location
Cookie identifiers
Analytics data
Email engagement data
G. Marketing Information
If you sign up for updates or request information, we may collect information related to your interests, email preferences, and interactions with our marketing communications.
4. Information We Do Not Intentionally Collect
We do not intentionally collect:
Children’s personal information
Children’s health information
Screening results
Medical records
Protected health information
Student education records
Children’s photographs or videos
Testimonials, photos, videos, or success stories, unless a separate process is created later
Do not submit confidential child, family, staff, medical, or program information through the website unless we specifically request it and you are legally authorized to provide it.
5. How We Use Information
We may use information to:
Respond to inquiries
Send institutional pricing information
Prepare invoices
Process purchases paid by check
Provide access to digital products
Manage subscriptions
Deliver training materials
Review quiz submissions
Manually issue certificates
Send product updates
Provide customer support
Troubleshoot technical issues
Improve website performance
Understand user interests
Send educational or marketing emails
Maintain business records
Protect our intellectual property
Prevent unauthorized access or misuse
Comply with legal obligations
Enforce our terms and policies
6. Legal Bases for Processing
Where applicable, we may process personal information based on:
Your consent
Performance of a contract
Legitimate business interests
Compliance with legal obligations
Protection of rights, safety, and security
7. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to understand website use, improve user experience, support email marketing, measure engagement, and manage online content.
We may use tools such as:
DotcomPal
Email marketing tools
Google Analytics, if enabled
Meta/Facebook Pixel, if enabled
Google Ads tracking, if enabled
Video embeds or hosting tools
Other website functionality tools
For more information, see our Cookie Policy.
8. Email Marketing
If you submit your email address, request information, download a resource, or opt in through a popup or form, we may send educational, promotional, or product-related emails.
You may unsubscribe from marketing emails by using the unsubscribe link or contacting us at support@nurturingvoicesllc.com
.
We may still send transactional, access-related, billing-related, or account-related communications.
9. How We Share Information
We may share information with:
Technology platforms
Website hosting providers
DotcomPal or membership platforms
Email marketing providers
Analytics providers
Video hosting or delivery platforms
Professional advisors
Legal or compliance advisors
Business operations providers
Government authorities when required by law
We do not sell personal information in exchange for money.
10. Service Providers
We may use third-party service providers to help operate our website, manage email lists, host videos, provide membership access, track analytics, deliver content, or support business operations. These providers may process information on our behalf.
11. International Users
Our website may be accessed by users outside the United States, including Puerto Rico and other countries. By using our website or submitting information, you understand that your information may be processed in the United States, where privacy laws may differ from those in your location.
12. Children’s Privacy
Our website is intended for adult users. We do not knowingly collect personal information directly from children under 13.
Children may listen to audiobooks or songs when access is provided and supervised by an adult. Children should not create accounts, complete forms, submit information, request pricing, sign up for emails, or communicate with us through the website.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
Parents or guardians may contact us at support@nurturingvoicesllc.com
.
13. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide products and services
Maintain subscription records
Issue certificates
Manage customer accounts
Comply with tax, accounting, legal, and business obligations
Resolve disputes
Enforce agreements
Protect intellectual property
Retention periods may vary based on the type of information and business need.
14. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, email system, platform, or internet transmission is completely secure.
You use the website and submit information at your own risk.
15. Your Privacy Choices
You may contact us to request that we:
Confirm whether we have certain personal information
Correct inaccurate information
Delete certain information
Update your contact preferences
Unsubscribe you from marketing emails
Provide information about how your data is used
Requests may be sent to support@nurturingvoicesllc.com
.
We may need to verify your identity before processing certain requests.
16. Texas Privacy Notice
Texas residents may have rights under the Texas Data Privacy and Security Act, depending on whether the law applies to our business activities at the time of the request.
These rights may include the right to know, access, correct, delete, and obtain a copy of personal data, and the right to opt out of certain data practices, where applicable.
To submit a Texas privacy request, email support@nurturingvoicesllc.com
with the subject line: Texas Privacy Request.
17. California, European, and Other Privacy Rights
Users in certain jurisdictions may have additional privacy rights. If you believe such rights apply to you, contact us at support@nurturingvoicesllc.com
.
We will respond as required by applicable law.
18. Do Not Track
Some browsers offer “Do Not Track” signals. Our website may not respond to all Do Not Track signals. You can control cookies through your browser settings.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the website with a revised effective date.
20. Contact
Questions about this Privacy Policy may be sent to:
Nurturing Voices LLC
2233 Yale St., Suite 300
Houston, TX 77008
Email: support@nurturingvoicesllc.com